23andMe Ancestry + Traits Service: Personal Genetic DNA Test with 2000+ Geographic Regions, Family Tree, DNA Relative Finder, and Trait Reports

Excellent, precise, and in-depth information. br>br>I bought the kit because my son is adopted, but then I decided, "What the hell," I'll do it myself to see how our DNA compares. I was interested in our ethnic compositions and was pleased to discover that we are 40% Italians and share similar percentages of other shared heritage. br>br> AND, because my sister received her results right after me, I discovered that she is my HALF SISTER, and that the man I had known as my father for 44 years is not my father, and that my mother had an affair years ago. My half-brothers and sisters are my half-siblings. It's possible that my siblings and I will never know who my father is (thank you, Mom). Knowing the truth about yourself is preferable to living in the dark. The search for the missing pieces of my personal puzzle will now begin. br>br>9/12/19 UPDATE: I exaggerated a little above. My son was born to my ex and an anonymous sperm donor (also Italian, like me), and I adopted him when he was a baby. My ex was also adopted at birth in New York (sealed adoption 45 years ago) and never expected to meet her birth family. My ex's biological family has been discovered thanks to 23andMe (thanks to my son's DNA), and despite the fact that she learned that her mother had died, her extended family has contacted her and expressed their joy at finding her. br>As for my own personal discovery about my biological father, I did find out who he was (he passed away 15 years ago) and that I have a half-brother. That man's brother, as well as a half-brother, live nearby. sister who has died. I made contact with my half-brother. brother, who was adamant about not believing what he was told. When his mother passes away, things may change. What are the chances? What I've realized is that this entire experience has been invaluable in helping me understand myself and why I've always felt "different" from my three (half) siblings. I've also learned that no matter how deep you try to bury secrets, they will eventually surface. WHAT AN EXTREME RIDE!.

Deacon Bender

| Jan 16, 2021

My mother's experience was exactly what you'd expect. My father's first test resulted in "insufficient DNA," and his second test resulted in a FALSE REPORT. Please understand that for a week, my father believed his DNA was different from the rest of his family's! He had no explanation when both of his parents died, and you can imagine how stressed he was. A week later, he gets an email from 23andMe with the correct results and a note that "his results were impacted by an engineering error that had been introduced into the way we compute Ancestry Composition Report results. " No one from the company responded to his email expressing his dissatisfaction. When I contacted the company (where I bought the gift) to demand a refund for his test so that he could receive a proper gift in its place, I got a canned email response meant for someone who didn't like their results. When I pointed out that they had already admitted their mistake, I was made to go through a series of hoops only to be denied a refund by a supervisor. I'm extremely disappointed. They replied as follows: br>br>Hello,br>br>Your question has been passed on to me as a supervisor. I understand that the engineering error in the way we compute Ancestry Composition Report results had an impact on your father's results. br>br>We apologise for any misunderstanding this may have caused. This was a one-time engineering glitch, and we've taken the necessary steps to prevent it from happening again. Our Engineering Team has verified that the results in your account are the most recent and accurate. At this time, I am unable to provide you with a refund. br>br>Best regards,br>br>Katebr>The 23andMe Team.

Amira Bird

| Jul 25, 2021

So, on November 30th, I purchased this product for my sister as a gift. She was ecstatic when she received it and sent her saliva sample tube right away, but it's been four months and she still hasn't received her results! They claimed she lacked sufficient dna! So they send her a new kit, and she sends them her saliva sample again (she was very careful to follow the instructions exactly) and still no results. They tell her that she is deficient in dna once more. So they asked if she wanted a refund, and she said yes. That was April 9th, and she hasn't heard from them since! She provided them with the Amazon order ID number, as requested. So, how did it go?.

Marisol Harrison

| May 26, 2021