SteelSeries Arctis 7 - Lossless Wireless Gaming Headset with DTS Headphone: X v2.0 Surround - for PC and PlayStation 4 - Black

I bought it just weeks ago and I was really excited because it is my first experience with In addition, I did my research and determined which of these three brands to buy. The Steelseries Arctis 7 has received very positive reviews on audio review websites because of its superior sound quality. I guess you guessed it, right? Despite the quality of the sound, it is still terrible. I updated the Steelseries Engine 3 software and patched the headset, but I was experiencing a skewed soundstage around 30 degrees to the left when I first used it. All sounds I hear come from my left ear, so everything I hear seems to originate there. The right side of the screen was sometimes blank. The sound was skewed to the left no matter what I was listening to or playing. It is not working. I have tried to tweak different settings in Engine 3, but not to any effect. Therefore, I did just what any logical individual would do - I did nothing 30 September 2018 was the date when I contacted Steelseris customer service. It takes them around 2 - 3 days to reply to every message The working week is 3 Although the customer service representative appeared slow to respond, she didn't seem to be aware of why the issue had arisen. A total of two options were presented by him. The first thing he always tells me when I lose the battery is to reset the hardware with a magical button hidden on After uncovering one of those iPhone pins, I had to find and peel off the cushioning and then press the button for a certain amount of time until the headset snapped back to normal. Because there is no indication of how it will work, I just hoped that it would work. ( It works after you realize that you have to re-think To pair the headset with the receiver, plug the USB cable into the headset. 1) After you have The stereo image still had skewed to the left when paired with the receiver, but maybe by about 5 degrees. When the volume is lower, the issue becomes clearer. After the customer service representative explained the RMA process, she went straight to it. As soon as I sent in my receipt, they agreed to RMA the product conditionally if I sent in evidence (a screenshot) of the destroyed product. The left earcup is broken off and the serial number is displayed. The 14th of October was the date I conducted the interview. There's been no reply since 16 October from them. They told me their RMA request was refused I have no idea why this is happening. Here's a quick recap of how it goes In a bizarre transaction, Steelseries sold me an item with an odd issue, took two weeks to respond, offered me RMA on the item, and then, after I destroyed it, proceeded to screw me over and tell me I had been rejected for an RMA. Sadly, we must take this as a lesson learned. It is defective. It is a pathological customer service. They will totally screw you over for no apparent reason.

Quinn IQBAL

| Feb 05, 2021

These issues bothered me so much that I returned the items. I noticed a few other reviews mention these issues. This item isn't worth the price! ***First of all, I use headphones that are 12" in diameter It helps me fall asleep, as well as for work and recreation. In addition to having a dozen or so headphones, I also own a few of them. BATMAN- GOOD DEAL! 1) HOLY DISTORTION! For $30 units), these units produce a huge amount The quality is so poor at volumes exceeding 50% that I can hardly believe it! Whenever you give it one tonal range to cover, it does alright, but when you give it two or three (like a bass guitar and a high-pitched Then she turned to me and put on a hat. Almost all music) and suddenly you can't make out what you're listening to. 1) The volume roller is VERY easy to accidentally adjust. I mean, really, it is not hard at all. My headphones or mic are constantly vibrating, so I've been playing with the volume a lot, and since the microphone is so loose, it's nearly impossible to set A very very very annoying situation! 3) There is no media control What's the reason? It consists of two parts An easy to use volume option could be implemented via a combination button that controls volume with long presses without having to adjust the volume. 4) The ear pieces are relatively warm. It is not uncommon for me to wear headphones a lot, but they burn my ears up in just minutes, which causes me to temporarily remove them. Furthermore, this also reiterates point #2 in which the volume knob is ALWAYS accidentally adjusted. 5) These block access to the outside world My music is often heard by those around me, as I often listen or play with side sounds. The ear-pieces don't match up, so this isn't the right way to do it It does not appear that the pads allow any air to flow. •6) When the mic disable button is pressed, a light turns on. In what way? As a result, your mic doesn't have a light when it's on. If you are not using your mic, such as when listening to music, hanging out, etc, there is a BRIGHT RED LED on 100% of the time. What the heck? Would it make sense this way? 7) The audio volume of these headphones is easily a third of whatever other headphones The only headset that is equal to 30% on my settings is one where I crank every setting to 100%. What's the reason? I feel like I'm a loser!

8) mic is a waste! It is hard to fathom how someone with any sense of intelligence could think this mic is anything other than painfully subpar. It all sounds either tinny, or super 9) the speaker mesh does not go deep enough around your ears, and will touch your ears, while the ear pads do go around your By itself, this is unbearable, but combined with the other problems, it is downright impossible to bear. 10). FAST FINALLY, the effect of the surround sound is negligible. When I play the same surround sound tests a second time, I can't tell the difference between the regular and the surround versions. I don't think so. Additionally, there is an VERY, VERY, VERY specific place you MUST position these, or you will only hear around 70% of what the speaker is saying. There is a VERY SPECIFIC spot these must be placed, and it is absolutely horrible. **11) I know I said 10 was the final number, but the fact that I mentioned this brings me to an additional It is almost impossible to describe how uncomfortable these are. The swamp is full of water! ) From a company that specializes in headphones, these are full of disastrous design decisions! I feel like it was one of the worst headsets I've owned in my life. Please do not recommend anyone to anyone for any reason!.

Zora Archer

| Feb 19, 2021