Garmin vivosmart 4, Activity and Fitness Tracker w/Pulse Ox and Heart Rate Monitor

Here's how it stacks up in my opinion. Following the failure of two Fitbit Versas, I decided to try something new, and the Vivosmart 4 seemed to fit the bill. To begin with, the Vivosmart's battery life is far superior to that of the Versa. This is huge because I was sick of having to charge the Versa every few days. The Vivosmart is compact and comfortable to use, but the screen is difficult to navigate. It's extremely difficult to navigate, and it's impossible to use in the rain - Despite this, it's still recommended that you use it to track your swims. In general, the measurements I get from the Vivosmart differ from those I get from the Versa. With Vivosmart, I'm getting a lot more sleep - I'm supposed to get a score of around 7. I slept for about 5 hours per night with the Versa, whereas I slept for about 6. I believe the Versa is more accurate in this case. If I'm watching TV or reading in bed, the Vivosmart will frequently mark me as sleeping. On the Vivosmart, my step count and number of floors climbed tend to be lower; again, I believe the Versa was spot on in this regard - I live in a two-story house and spend my days going up and down the stairs, so I know what's correct. By about half a floor, the Vivosmart undercounts. The Vivosmart has a pulse oximeter, which is great for me because I suffer from sleep apnea. However, I wish it could sound an alarm if oximeter levels fall below a certain level. Last but not least, I'd like to discuss Fitbit's support; there's a lot of activity on their forums with a lot of helpful advice, but I find it strange that they would just send me a new Versa without asking for the old one back - They don't seem to mind if it's no longer working. I'd assume they'd want to investigate their broken / defective units in order to figure out what went wrong. The Vivosmart forums have not been a pleasant experience for me. They're almost empty, and Garmin employees only respond to issues on rare occasions. I sent them an email about a Vivosmart problem 5 days ago, and it has received 35 views but no responses. That's all I've got to say on the subject. In a nutshell, I prefer the Vivosmart for its comfort, battery life, and pulse oximetry, despite the fact that the Versa appears to be more accurate. When Fitbit activates the pulse oximetry feature on the Charge 3, I'll most likely purchase one and return to Fitbit.

Chandler Harrington

| Jun 20, 2021

When you aren't moving, the heart rate (HR) readings are accurate. br>br>However, when running, the HR readings are completely incorrect - My running HR appears to be either 20 or over 400, which is impossible. br>br>The pulse oximeter only works when it wants to, and it has never worked all night. br>br>I contacted Garmin about the problems, but I had to wait an hour. As a result, I left my phone number in case I was contacted. No one returned my call! Twice!br>br>There are a lot of issues with syncing the watch with the phone; it takes a long time and sometimes everything appears to be empty! I eventually reach out to someone. br>br> They want me to pay for a new device that they will send me and then reimburse me when I return the defective device. That was all done by me. For several days, there has been no new device. As a result, I make a second phone call to them. It takes a long time to get through to anyone (a 40-minute wait). It turns out that the device was never delivered! I request to speak with the supervisor, but I am informed that the supervisor has already left for the day (in the afternoon), so I am unable to do so. br>br>Overall, I had a terrible time with the watch and customer service.

- br>br>Update on December 28br>br>The customer service department finally called and inquired about the issues. The individual was extremely obnoxious. He dismissed all of my concerns by saying either a) it's not a big deal or b) it's a known problem that they're working on!

- br>br>Update January 7br>br>I received a new device and used it for two weeks. There's still no reading on the pulseoximeter! There were a few other minor issues as well. br>br>Called them several times with a 30-minute call wait time each time. I only got through it once after 40 minutes. According to the representative, there is nothing they can do to solve these issues! br>br>Furthermore, they refuse to refund me for the faulty device I returned because they can't find it! br>br>As a result, I've been charged for two devices, neither of which work. This is a disaster. br>br>.

Gustavo Gibson

| Apr 03, 2021

I rarely write reviews, but I was so dissatisfied with this product that I felt compelled to do so. I bought this to track my heart rate during workouts; the HR monitor seems to work fine during the day when I'm not tracking exercise, but it's very inaccurate once I start working out. The HR monitor says I'm between 60 and 90 beats per minute during an intense workout in which I'm out of breath and sweating (and probably between 150 and 180 bpm). If you have larger fingers, the display and band are too small to use or put on. Overall, I am dissatisfied with this product and will return it.

Monroe McFarland

| Jul 07, 2021