Lockly Secure Pro PGD728WSN Wi-Fi Deadbolt Smart Locks with Patented Keypad, 3D Fingerprint, Works with Smartphone App, Amazon Alexa, and Google Assistant, Satin Nickel

It was difficult to set up, and when my wife came home and tried to get into the house, the kevo failed, which made her very unhappy! I quickly removed it and replaced it with a simple battery-operated combination lock deadbolt, which served its purpose admirably. br>br>Fast forward to the Lockly, which went in quickly and without a hitch. The wifi module must be within 6 feet of the lock (the instructions say within 10 feet, but it's less than that; this isn't a problem for me because I have an outlet about 3 feet away; my first choice was 8 feet away, and it didn't connect). Advantages: br>br> br>It has a great design and some really cool features, including a fingerprint reader, which is my personal favorite. It also has a touchscreen that allows you to enter a six-digit code, but the really cool part is that there are four circles, each with four digits, and the numbers are randomized each time you enter a code, so the pattern is never the same. In other words, you can have people watch you enter your code but they won't be able to guess what it is. I put it to the test with a few people, and no one was able to decipher my code! You can set it to static, but then prying eyes will have an easy time figuring out how to get into your home. It also comes with a wireless door sensor that allows you to check the lock's status from anywhere in the world as long as you have access to the internet. Other cool features include the ability to create codes that only work once or between specific hours on specific days, the ability to text or email a code to anyone, and the ability to unlock it remotely using an internet connection and the app. It connects to your device via Bluetooth or WiFi, and you can switch between the two options in the app. It keeps track of all entries and can send you notifications, as well as allowing you to review the log to see who came in and when. Oh, and the app displays the battery level, as well as a low battery indicator on the lock itself (which I have yet to see). Battery level is still at 90% after 2 solid months. It also works with Alexa and Google Assistant. br>br>I've been using this lock for about 2 months and I love it; more importantly, my wife loves it; she's been able to get into the house without issue, every time. br>br>Yes, it's an expensive lock, but it's well worth it. It's jam-packed with great features and well-made as well! The Downsides: br>br> br>I'd like to see two things changed. First, the "secure link" module requires improved wifi and lock connectivity. And I'd love it if the lock didn't auto-lock if the door was open. For example, I have it set to auto-lock after 5 minutes, but if I'm bringing in groceries and leave the front door open for longer than 5 minutes, the deadbolt cylinder goes into lock mode, someone walks in and closes the door, and the cylinder bangs against the door jamb! After all, it has a sensor and knows whether the door is open or closed, so a truly smart lock should know not to engage the lock if the door isn't closed. So why not have the option to disable autolock if the door is open, preventing damage to both the door jamb and the lock? Autolock can be set to anything between 5 seconds and 5 minutes, or it can be turned off completely. br>br>However, despite those minor annoyances, I give it 5 stars!.

Fiona Keller

| Mar 20, 2021

After reading some positive reviews, I decided to purchase the Lockly Secure Pro on Amazon on March 10, 2020. There were about 40 reviews on Amazon for the product. When the unit arrived, I had it professionally installed by a locksmith because it was critical that it function properly. I wasn't in the mood to tinker. The first issue arose almost immediately after it was set up. br>br>PROBLEM 1br>The lock consistently engages while the door is open (a safety concern, as I can't close the door if the deadbolt is always extended). I set up the sensors, which the app acknowledged as working properly, but it didn't make a difference. I contacted Lockly support and was guided through the process of installing updates and checking various settings, but nothing worked. Lockly sent me a replacement lock, which caused yet another issue. br>br>PROBLEM 2br>After going through the arduous process of installing the replacement lock (NOT FUN AT ALL! ), ), I discovered that the key didn't work to open the door. The issue was that the old lock had a solid steel key assembly, whereas the new one had a cheap polished tin cover that easily bent during installation. When this happens, the key will either not fully insert or will scrape the tin cover when turned, both of which are extremely inconvenient. I removed the tin cover to test this theory, and the key now inserts and turns the lock, but it looks terrible. br>br>problem 3br>Lockly's default response to any of the problems that I experienced was to send out another unit. You would think that this would be enough for me to drop Lockly, but it was actually the 3rd and 4th problems that caused me to cut my losses and give up on this product and company. br>br>problem 3br>Lockly's default response to any of the problems that I experienced was to send out another unit. They didn't know what was wrong, and they didn't know how to fix it. That was something I had to pay for with my time, sweat, and frustration. But they'll send out new units with no problem, with no idea what's wrong with the old ones, implying that they, like me, had no idea what was wrong with this product that was supposed to keep my family safe. Lockly products are currently strewn about my front door in two boxes, with a third on the way. br>br>PROBLEM 4br>They appear to believe that box number three will compensate me for the dreadful experience I've had with this product, as their response is limited to "We'll send you a replacement. " What is the value of your time, my fellow consumers? Would you be pleased with this experience if you spent $300 on a lock? How would you feel if you had to wait for a new one to arrive in the mail? My house has now been transformed into a Lockly DIY HELL! br>br>This $300 lock has actually cost me a lot more, and I'm not sure I'll ever see it again. But if I can save someone else from wasting their TIME, MONEY, and PEACE OF MIND, then this has served a useful purpose.

Joel Gates

| Mar 30, 2021

I'm hoping that future versions will be improved. My wife and children's fingerprint readers don't work very well. They still struggle with placement, which I had to teach them. That's a shame because that was our primary motivation for buying. It serves me well, and I only have to set up my prints once. We tried numerous times for my wife and children, but nothing has improved. I believe they are using older technology here because the reader is not as accurate as my newer pixel phone. br>Another major annoyance is that when you close the door or look at the pad, the dead bolt is locked and the door slams against the door jamb. Ouch. We make an effort to stay away from. It's a stylish device with cutting-edge technology. br> I haven't had a chance to set it up in terms of wifi or smart home items yet because this is a new build with no trim or electricity, so I'll have to wait. br>Another thing that irritated me was the cheap black plastic cover. We purchased an oil bronze finish, but the majority of the interior finish is made of a low-cost plastic. br>I'm not sure I have much faith that this will be around for a long time. The board appears to be inexpensive, the components appear to be inexpensive, and the wires and harness are unquestionably inexpensive. Years of moisture and sun have taken their toll, and I have my doubts that this will be the case. So I'm giving it three stars for the price, low cost, and a few quirks. Maybe four if it was less expensive.

Landen RAHMAN

| Apr 26, 2021

None of the functions are functioning correctly. The technical support is inadequate. I've tried four times to reach you but have yet to receive a response. They previously stated that they would call back, but they never did.

Cal Murray

| Apr 27, 2021