Backyard Discovery Laguna Cabana Pergola with Conversation Seating

This is a fantastic product that took two of us about seven hours to put together (I highly recommend using an impact drill to make it go faster). There was some user error because we didn't pay attention to some of the tiny holes and put things on backwards, but that isn't the company's fault. Everything seemed to be in order. All but one piece survived shipping unscathed (a big dent in one of the three main posts, but that was a shipping issue, not the company's fault). My only real complaint is that the carriage bolts provided for assembling the seats were too small for the hole, so we couldn't tighten the bolts on the seat. I'm going to call the company again to see if they have any other bolts that we could use. The structure is still in good working order, but the bolts are loose. However, the wood is lovely, the cushions appear to be well-made, and everything appears to be in good working order.

Kamryn HYDE

| Oct 28, 2021

This was not at all what I had hoped for. It was too large, the wrong color, and the wrong style for the space I had imagined. But it turned out that corner pergolas are hard to come by, and my wisteria was encroaching on the small trellis I had built for it when it was a baby two years ago, so I was running out of time and options. br>However, I'm very glad I bought it! br>Because there are so many heavy boxes, you get to choose your delivery window, which is great. The delivery crew was running late, but they called to let us know so we could work something out. They dropped the package exactly where I requested. All of the boxes were in good shape, with the exception of one small nick in the wood. br>The instruction app was a little difficult to navigate at first, but it proved to be very useful during assembly, so I strongly suggest using it. Without assistance, it took me about 8 hours to put it together. Keep a close eye on where the screw holes are supposed to go! I didn't, so I had to dismantle a few things in order to reassemble the boards so they were right side up or out. However, I had good luck with most of the holes. The only real issue I had was with the support wood to which all of the back slats were attached. They were warped in two places. However, because I live in a humid climate, I was able to force them into place by placing them in the sun for long enough. br>It's a soft wood that easily scratches and dings. But that's okay because I plan to refinish it next year in the color I want. br>I was on the verge of purchasing the set without the furniture to save money, but I'm glad I didn't. The seats are surprisingly comfortable, and in the week that I've had it, I've spent a lot of time in them. My neighbor's cat has done the same thing. br>My wisteria, meanwhile, is content and has a strong foundation to grow on. a long way from home br>So, it's a big win for everyone!.

Maurice FINCH

| Sep 30, 2021

When it comes to assembly, the app is a must. The pergola that was built in the end is stunning. Others would benefit from it, in my opinion. Step- Using the Bilt app made step assembly a breeze. If you were to rely solely on the diagram, it would almost certainly be much more difficult. The instructions that came in the box were quite lengthy. The boxes were well-packed, and all of the pieces were stamped, making it simple to locate the required segment. I consider myself to be an average DIYer, and the project took my wife and me about eight hours to complete. A minimum of two adults is required. It would be extremely difficult to construct on your own. My only gripe is that the cedar is a little too soft. Beware - If you aren't careful or overtighten the pieces during construction, they will nick and scratch easily. The wood is pre-treated, and staining should be done after one year.

Eliel Welch

| Oct 09, 2021

Everything went smoothly during the setup. The cabana looks fantastic in our backyard, and we've received numerous compliments on it. Cushions provide a great deal of support and comfort.

Ivory Preston

| May 01, 2021

We adore the style. It's not too difficult to assemble. It just takes some time, and the only thing we didn't like about it was how it was delivered. It did not arrive on the scheduled delivery date. From 6 a. m. to 6 p. m. , there is a window of opportunity. They changed the delivery date and said it was due to a scheduling conflict. They were also supposed to call a half-hour ahead of time, which they failed to do. As a result, it would have been left in the driveway if I hadn't heard them.

Artemis Silva

| Dec 02, 2021

The directions aren't very clear. They do not specify which tool should be used for each step. They also included a page with corrections, but no explanation for why the change was necessary. When I called the customer service line, they had no idea about the corrections page. They didn't seem to grasp the problem I was having with a drill bit, and instead sent me a part I already had. The bolts on the seat where the cushions go didn't have the correct nuts, so they wouldn't tighten down. I had to go out and purchase a large number of them that would work. My handyman is still working on securing the pergola to my pavers. As a result, I haven't finished putting it together yet. I'm hoping everything will come together nicely. It's gotten me a lot of good feedback. I like it because it's different from the usual square gazebo.

Davina Joyce

| Sep 14, 2021