Pleasant Hearth 46 Full Size Natural Gas Vent Free Fireplace System 32,000 BTU, Rich Heritage
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Questions & Answers
Logs are included in the purchase of this fireplace. The Customer Support Department of GHP Group
The item is not included in the package
I would like to assure you that there is 1 12” of clearance behind the firebox and behind the mantle when placed against the The Customer Support Department of GHP Group
There is no possibility of connecting to a wall thermostat with this unit. You can contact Customer Support at HP Group.
Selected User Reviews For Pleasant Hearth 46 Full Size Natural Gas Vent Free Fireplace System 32,000 BTU, Rich Heritage
Very happy with it. It was difficult to buy this fireplace online because I was skeptical I regret nothing about what I did, despite what I hadn't seen. knew what he was doing) and within days of its arrival, we were enjoying our Our facility runs on natural gas and the flames/logs replicate the look of a real fire. I was surprised by how realistic the flame/log setup was. In addition, we like that we can control the unit remotely. A construction project. As the top does not get hot, we can put holiday candles on it without worrying that they will melt. The blower was purchased separately through a large retailer We purchased the blower from the 'box' home store, but did not need it because our fireplace heats our living room sufficiently without it, and so we returned it. I am very satisfied with our overall experience.
There was no customer support. It was packaged well I have zero doubt that the building is sturdy and that it looks bigger than it really is due to the placement of the logs. While the pilot started without a problem, it disappeared after a short time. If a fireplace doesn't light in the first place, there's not much point.
The thermostats weren't working for a couple of weeks, so I opted to call It was a great experience. My phone call lasted only ten minutes from the moment I dialed to the moment I hung The technician diagnosed the problem and told me a new remote will be in the mail shortly. I spoke to an extremely courteous woman who helped me to resolve my issue. It is a product and company that I would recommend to anyone.
I'm in love. I like the way it runs.
It is used to heat a A great job is done by her.