Telesteps 1800EP The World's Only Fully Automatic Telescoping Ladders, with Patented One-Touch Release, OSHA Compliant, 14.5 ft Extended Height, Up to 18 ft Reach may be possible, Wide Pro Step, Telescoping Extension Ladder

A claims adjuster recommended these to me, and I ordered 20 of them on his recommendation, but I came to find out the hard way that they weren't In a week or two, the release mechanism under each rung of the ladder can stop working. It would be cost prohibitive to have the ladder returned to the distributor, and the hassle and cost to do that (keep in mind that the ladder will not collapse fully) might discourage people like me from doing so. For use on projects, they are used for estimating (they aren't as robust as those used on the trucks), and they are kept in the back seats or trunks of the cars we use rather than in the back of the trucks. It was great at first, but when they decided to outsource manufacturing to China, the quality took a nose dive. We have made 20 so far, but 3 cannot be used because they fail to The 9 we gave to customers haven't been returned, so I am not sure if they are still in use. 2 of them are shown in the pictures. Using the one on the left because it may extend but not collapse completely, we use it in the shop since it failed after 3 months. Two weeks after being implanted, the one to the left failed. It was said time and time again over and over by the salesman that these ladders are not prone to failure. It seems that if he said this enough times, I would leave. It was me who did it.

Priscilla Petersen

| Jan 09, 2021

Home Inspector nor I were interested in working for him. It was built strong and had promise, but it wasn't right for me due to two factors. When the ladder is propped up against a wall, only the metal top rung makes contact. The rubber ends never make contact (unless the ladder is fully extended) This is because the rungs are bundled together at the top. I can't scratch up walls in my profession if I look at a mirror the wrong way, I get sued for doing that. I also lower the ladder one rung when leaving the attic through a hatch, so I can lean it against a nearby wall to put the hatch back in place after exiting. I can't use this ladder to reach the top. It is bittersweet to start the breakdown process once you hit the breakdown buttons. Many times you get a thrill watching how the piece slowly decomposes, before it glides back to a compact state all by itself. I have to admit that it's a relieving experience. There are times when you realize there is no stopping once it starts, and if you need to lower just one rung, you have to break it all down and extend it all the way I returned the ladder for these two reasons, since it was not worth its price. No flash makes this point more clear. (The picture is poor, but no flash makes my.

Alaia Garrison

| Jun 08, 2021

My company inspects homes every day, and these ladders are essential to our work. There are about 12 of us that use it I have an 1800EP, but I have a foot model. Foot) Previously, it was possible to replace the feet of the ladder with levelers that fitted On the other hand, OSHA (again, no doubt inspired by some attorneys. Due to this, it is impossible to install the levelers. What's weird is that eventually the cheesy plastic parts start deteriorating, causing the ladder to extend out a bit. It is possible to eliminate the plastic bushings by removing them. As a result, my ladder works perfectly, now that the dampers are installed, and I cannot figure out why people think it collapses too quickly. Despite being supposed to have dampers on the ladders, they stopped making the levelers while they were supposed to. Since the levelers are unable to function without dampers, it means that they can't be installed. This ladder can't be set up on uneven terrain, so that's what we're left with. In spite of the danger, the nannies have managed to substitute a reliable system for a more dangerous one, probably because no one It's time to go to the machine shop so it can be customized A leveler adapter must be made to attach to the adapter.

Keily Guzman

| Sep 08, 2020

The purpose of this purchase was to use it occasionally There was a small plastic piece that was integral to the operation of the ladder that broke after the one-year warranty period was up. It is now impossible to use the ladder. In my conversation with the company, I was informed they do not carry replacement parts for the ladder or repair them either. There was no way I could do anything else with the 16' Telesteps ladder except throw it out. It's a waste. What a poor design for a device that's otherwise robust to use plastic for The ladder was not damaged as a result of rough handling it was simply collapsed according to the instructions. The concept was great, the design was horrible, and the service was terrible.

Anais McCullough

| Dec 08, 2020

It is tall and can carry a lot of weight, so it was the ladder I chose. It has been the longest since I have used a 12 articulating Werner ladder. I wanted to upgrade to a ladder that would be more user-friendly. There is no doubt that the 1800 Telestep is a very attractive and user-friendly product. A few seconds are all it takes for it to reach its full height, and it collapses just as quickly. As a caveat, you will need to be careful while climbing onto a roof within gutters or flashings, as it slides quite easily due to its smooth aluminum finish, although your weight will provide stability. The height factor is definitely not an issue for me since I am 230 pounds and have no desire to climb a roof that is too steep or too high. However, I live in Los Angeles, CA where homes are commonly two stories or single stories so I have no real problem with heights. It is important to note that some spaces in attics are difficult to access due to the fact that this ladder needs a wall or some edge to lean on. This forces me to keep my old ladder in the truck, so there are some setbacks. It gets 4 stars from me.

Dean Donnelly

| Aug 09, 2020

I have updated the document with the following information As my company only allow two ladders to be bought, when the other two break, the company will purchase a new one instead. While I have been on it, I have never experienced a computer problem, but when I close them down I have. My fourth ladder in three years is now in front of me. It is smaller this time in the hopes that it will work better. However, I do not hold out much hope. Please add <br> Please go to It is because one of the safety checks is now broken that it will not close fully, as pictured in the photos. The ladders are made of cheap plastic and become brittle and crack easily when you close them up.

Raegan Gillespie

| Jul 05, 2021