Thule Tepui Explorer Ayer 2 Rooftop Tent

There are a lot of better options. I am an ardent offroader and adventurer. I put all of my equipment to the test. I have the sister version of this tent, and it is by far the worst item on my rig. It's been a nightmare from start to finish. This tent isn't made to last, and it's not even very well made. I've made a list of all the problems I've had with my tent, and you can see that there are MUCH better options out there unless you want to deal with endless problems. When they bought Tepui, the people in Thule didn't do their homework, and now they're stuck with a mediocre product line that needs a complete overhaul and extensive testing. Customer service has been satisfactory, but they are powerless to correct inherent product flaws. 1. br>br> I ended up breaking the zipper around the base because it gets stuck easily. having to pay to have it replaced, and then having to pay for it.
2. The zipper that connects the cover to the base has separated, and while some zipper wax has helped, it is clear that this zipper will need to be completely replaced soon.
3. When the center frame is vibrated, the screws that hold it in place fall out. This was described to me as a "design challenge" when I spoke with customer service. Clearly, this is a serious problem, and I'm surprised that product testing didn't catch it earlier. Isn't this tent meant to be used for off-roading? What good is something that falls out when it vibrates? It's worth noting that there are SIX of these screws, all of which have the potential to fall out and cause you major headaches.
4. The velcro strap that holds the ladder in place is not UV resistant and has literally turned to dust, indicating that product testing has failed once again. br>5. The tent's metal frame is sunk by the ladder's feet. Customer service confirmed that this was an issue that they were aware of. They suggested using rubber or cloth to tap on the surface. Another slap on the wrist for a shoddy product. br>6. Failure to fold - This is, without a doubt, my main gripe. When I fold up the tent, the fabric inside doesn't fold properly, so I have to climb up onto the roof of my rig and fight to get everything back in. Customer service sent me bungie cords to help (which I have yet to try), but the rainfly will still be an issue. To be honest, it defeats the purpose of the entire setup.
7. Teeth that have been ripped off One of the "teeth" that keeps the rain fly in place ripped during a moderate windstorm. While I'd normally dismiss this as a minor annoyance, it's yet another product flaw for this tent.
8. The tent's lining is no longer holding it in place. I'm not sure what caused this. I'm not sure if this will occur again. While it isn't "damage," it does necessitate the removal of the tent's entire top and the "rethreading" of the tent's tendon through the plastic. I believe I will go insane if I have to do this all of the time.

Elina Pineda

| Nov 01, 2021

Lame. For installation, I needed to download all of the instructions. Nothing was included in the package.

Aaliyah BIRCH

| Oct 23, 2021