Logo Brands Officially Licensed NFL Unisex CB Canopy, One Size, Team Color
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I had the same problem, and they sent me another one that wouldn't stay up. Replacement legs were sent, but they also did not work. It's a bad design that doesn't work, so send it back.
9 feet x 9 feet, with a cross rail that is approximately 6 feet long.
We're not sure if it was broken when we got it.
This is the worst Amazon product I've ever received; it was broken in the box, and they won't take it back because the pictures were falling out. Best of luck to you.
Selected User Reviews For Logo Brands Officially Licensed NFL Unisex CB Canopy, One Size, Team Color
Let me begin by saying that I am glad I purchased this from Amazon because they handled my issues to the best of their abilities. I purchased one for each of my children. When we first tried to use it 6 months later, one of the corners was broken, and two of the legs would not stay up. A replacement was sent out at no cost, but when it arrived, two of the corners were broken. I discovered that the corners could be purchased for $15 each, so Amazon gave me a $30 gift card to buy the parts, which I did and fixed the problem myself. I didn't notice the bag until later, and when I did, I discovered it was also broken at the base, where the wheels attach. I would avoid buying canopy's from this company now that I've read the reviews and discovered I'm not alone in having these problems.
This is a major occasion. I arrived at the beach at 5 a. m. a. m. , I set up my tent with no canopy to go with it. I've never been more enraged, or disappointed, in my entire life.
The item was not at all what was shown in the picture or described. Also missing is the frame's hardware (screws). When the carry case/bag was delivered in the box, the handles were ripped off.
Overall, a good product, but the legs don't appear to be strong enough to support the canopy's weight.
Parts that were not compatible were sent. After that, a different component failed. I'd like to return it, but they say I'm not allowed to. I'm now up to $200 in debt. 00br>br>This product receives a score of 0.
What is the best way to contact the vendor?.
It was a gift, and when I opened it today after the return date for a big Browns game tomorrow, it had broken in four places, making it unable to stand on its own.