QuickBooks Point of Sale Pro v12 Desktop New User

There is probably no worse point of sale software in the world than this. After fighting it for three years, I am very happy to say I have dumped it for something In inventory management, things are awful. Items are deleted automatically when they are no longer needed. There is no rhyme or reason to why the quantity changes. This results in transactions being lost. In this software, duplicate items are automatically generated at $0, which enables your employees to give stuff away for free if they aren't paying attention. If you don't perform a physical count about every two weeks, it is impossible to keep an accurate inventory. Sometime when it loses data, it simply does so. There were no records of sales, receipts of inventory, employee hours or salary information for February, March, and April in 2014. I felt truly delighted sitting down with the IRS to explain how that worked. There are a lot of problems with the multi store. Sending out exchanges is handled by a third party email client. It doesn't happen every time, but sometimes the exchange doesn't actually work so you will have to do it several times. Both computers need to run the same email client, otherwise the exchange will cause bugs. Payday means the employee hours from the satellite outlet won't be included, so this is a fun time. Adding to that, if you wish to set up a new store, it must have the same version as the existing stores. The issue becomes more complicated after 12 months, when support is discontinued for the older versions Every single machine in each of your stores has to be upgraded every 24 months, meaning you have to pay for upgrades in all of them. The support for this software is a complete nightmare, and if you want to call for help, you should speak Hindi, otherwise maybe you won't be able to. do not get a native English speaker on the phone until about the third level of support. For me, the average phone hold time has been a half hour, plus 20 minutes per level of support, with 10 minute intervals between each "support professional. " The average time spent dealing with low-level employees who don't understand your problem is one and a half hours. They ask you the dumbest questions you can think of before someone can understand what the At least once a month, I have to do this. It is important to keep an eye on it hawk-like I would say if you do a physical inventory count and double-check each exchange, and make sure that you do a physical inventory count and check your items weekly, it could All you have to do is stay on top of things. Although it's one of the less expensive POS systems that can be used for warehousing and multistores, after using it for a year, you'll know why the good software was so expensive. Because that's why you should always spend the extra money. It does good work with global sales, and it generates really nice reports. These are the only other positives I can think of. The data might be accurate, but what's the point of it if the data is incorrect? Please do not buy it. There's nothing good about it.

Alden Richard

| Jun 09, 2021

The process was slowed down by hours of added work. All the people I know that use it, hate it, just consider it a necessary evil. I gave it a shot, but I could do it faster with the spreadsheets I already have.

Steven Erickson

| Jun 05, 2021

I was very happy with the delivery time. I have discovered it to be the best price available after.

Estrella Quinn

| Sep 04, 2020

Almost two months have passed since I started using QuickBooks Pro in my retail liquor store. There are two main reasons why I don't like it For example, if I was making a sale and I noticed that the price of the product was "troubling for me", I might not offer it I cannot correct the hand quantity using the "Make a Sale" screen because the software won't allow me to do so. I will be able to change the price, but the adjustment will show up on the receipt as a "discount" and the price in my database will remain incorrect. If you wish to change the price or the on-line sale It is necessary to exit the "Make A Sale" function before entering the "Item List" function in order to enter the hand quantity in the database. If a customer was eager to pay and be on his way, it would not be practical to do this. Two, QuickBooks Pro does not produce a simple report that shows what products were sold and how many of them were sold in previous periods,, as well as how many you have left It is necessary for me to know this information in order to decide which items in my inventory need to be replaced. Using Quickbooks Pro, I can see all transactions during any chosen period, but it's often the same product that is sold multiple times during that day, so when I order, I must look at every transaction and decide whether to order it again. Multiple times buying the same items, then looking at the sales reports from the past few months to see how many are sold. When you run a business like mine, you will appreciate the difference between looking at several hundred individual transactions versus looking at a single list that summarizes what was sold, how many were sold, and how many remain. One critical feature of a good POS system would be to show what items were sold alongside how many remain in inventory, and a third indicating how many each item sold during the previous three months or whatever time period the user chooses to guide how many of each item to reorder. The purpose of the purchase is to increase stock value. As a result, QuickBooks Pro will not comply with this requirement.

Ayaan Crawford

| Jun 08, 2021

The fact that someone sells a version 12 POS on Amazon when Intuit will not support it is interesting to me. If I were in charge, I would like the program to be supported and valued more.

Rowan Burnett

| Jun 08, 2021