FitBark GPS Dog Tracker | Health & Location Pet Tracking Smart Collar Device | Small (17 g) & Waterproof | 4G LTE-M Real-Time US Verizon Coverage Nationwide | iPhone & Android Apps

We got it four days ago and set it up as soon as the battery was fully charged. Setting it up was a breeze. But when it comes to "tracking" our dog, he's run away twice and the "tracker" hasn't caught up with him even though he's been gone! We'd like to be able to track him as he runs away so we can figure out where he'll end up. This is concerning if we are unable to use this product for what it claims to be capable of. br>br>Recent changes to my review: I received a call from the FitBark's owners/sellers, who explained that our area lacks adequate Verizon coverage, and thus the FitBark would not function properly. We appreciate the call and will return the product; however, if the coverage in our area improves, we would consider purchasing again.

Thiago Cervantes

| Apr 13, 2021

This is my third attempt at making a tracking collar for my dog, and I believe this is the one that works. br>br>Let me start by acknowledging that our situation poses some unique challenges that aren't faced by everyone. We live in a rural area where Verizon is the only cell phone provider that provides adequate service. Second, our terrain is hilly, making any RF communication system difficult to use. Finally, our dog is a livestock guardian dog who is free to roam while on the job. br>br>We began with a Whistle Go after hearing about it from a friend in another town who had had great success with it. I'm pretty sure it would have worked for us if AT hadn't gotten in the way. We tried a Dogtra Pathfinder after returning the Whistle Go, which is designed more for episodic use by hunters than as a standard tracking collar. As a result, the Pathfinder's battery life is significantly reduced, to the point where keeping it charged would have exhausted both our dog and us. It also relies heavily on RF communication between the remote and the dog's collar, which proved challenging given our hilly terrain. br>br>With the FitBark, I believe we have found a solution. The following are some advantages:
1. I dismissed all of the information about tracking my dog's activity levels on a daily basis, but I must admit that it now intrigues me. She is active at night because she is a livestock guardian dog, so I check each morning to see when she was active and when she was resting. Perhaps it will bore me in the future, but not yet.
2. The level of customer service is outstanding. You must use the app on your phone to ask a question, but you can do so via chat and expect a response from a knowledgeable person within minutes, 24 hours a day. I know this because at 11 a. m. , I rubbed my dog. 30 one night, she discovered that her collar had dislodged itself somewhere within her 6-acre Safe Place. When I called customer service in a panic, they stayed with me and held my hand, utilizing all of the resources at their disposal. I didn't find the collar until 18 hours later, when I finally did. Now for the drawbacks: br>br>
1. The FitBark has a long battery life; I can go for two weeks or so without charging it, which is more than enough for me. When I need to charge it, however, I use a screwdriver to pry the plastic cover off, attach a magnetic clip to the device, and then snap the cover back in place after charging. That system has performed admirably thus far, but I'm not sure how long it will last. br>2. FitBark takes a long time to respond with our dog's location, most likely to save battery life. It usually takes three to five days. When she moves, it will take 5 minutes to get a new location update. To be honest, that's probably all we need, but it's unsettling to know she's moved but still have her old address listed in the app.
3. Because our dog roams a large area on a regular basis, her Safe Place is similarly large, and the FitBark cannot and will not tell us where she is as long as she is in her Safe Place. We know she's in her Safe Place a lot of the time, but we still want to know where she is. With the FitBark, that is not possible. I understand that turning off the GPS locator when her collar is within wifi range saves battery life, and I appreciate it. However, consider the following: It should be simple to program the app so that I can turn on the GPS locator for 20 minutes, just long enough to get a location on her, and then have it turn off automatically. I'm well aware that if I did that all day, the battery would drain much more quickly, but there are times when you really need to know where your dog is.

Meghan Herring

| Jun 24, 2021

My cat was once missing for a month, so I ordered this. I didn't want to go through it all over again. She's only 5 pounds, so it'll be comfortable for her to wear. It's extremely accurate, and it almost instantly shows where she is. br>She snuck away this morning, and I drove to the location Fitbark indicated on the map, where I found her within 10 feet of the pawprint. I adore all of the tiny paw prints that indicate where she was. I despise the fact that she would travel so far! When you're out of wifi range, the battery drains faster, but it's so precise that you'll be able to locate your pet before it dies. It also sends an alert to your phone when the battery is running low.
Edit: I'm still in love with it six months later! While it was raining, I found her in the dark. Fitbark pointed out the exact location of her front yard.

Donald Bright

| Nov 04, 2021

Let's start with the positive.
1. The connection to my home wifi worked perfectly for alerting me when my dog entered and exited the house.
2. The customer service was extremely quick to respond. br>br>Now for the bad news.
1. The following issues were not resolved by customer service:
2. Even when on a leash, the Bluetooth connection comes and goes for long periods of time, as tested with two different phones. This appears in the incorrect location as "last seen. "
3. If GPS finds the dog, which it did less than half the time I tried, it takes several minutes.
4. When GPS finally found the location, it was 200 yards off.
5. With excellent Verizon coverage, these results were achieved. My phone is well tracked, but the device/dog is not. Maybe if you're looking for a fitness tracker. A GPS tracker was something I had in mind. It showed me and my dog apart when we were together and didn't find her when we were apart, which I tested several times while walking trails in the woods. br>br>On to the next brand.

Ashlyn Davies

| Sep 28, 2021

I lost my dog as a result of putting my false security into this product. br>br> I have an active subscription; the collar reported a 3/5 battery life, but the app only updated her calories, not her location. I was mistaken in thinking the app would be designed primarily to ping the collar, but it would tell me where she was yesterday, but not right now. Because there isn't a clear refresh/update button, you'll have to restart the app or phone to update. She's gone after multiple phone swaps in an attempt to locate her and the lack of fitbark support. br>br>I lost my therapy dog because an app designer decided there shouldn't be an easy-to-find refresh trigger in the app. Instead, they decided that updating the pet's location every 12 hours was sufficient, which makes no sense in the context of a lost pet. I used to get daily notifications about my dog's activity and sleep, but this device failed when put to the test. I bought it for that purpose, but all it seems to do is tell me how many calories my dog consumes on a daily basis. Thank you so much, FitBark.

Mitchell Sharp

| Dec 22, 2020

Because of his fitbark, it only took 45 minutes to locate him. I couldn't find the find dog button because I wasn't familiar with the app yet, so I contacted customer service, who assisted me in locating what I needed and provided me with Google coordinates for his location. 100 satisfied %.

Scarlet Fowler

| Dec 07, 2021