KitchenAid KSM8990ER 8-Quart Commercial Countertop Mixer, 10-Speed, Gear-Driven, Empire Red

This unit left me feeling pretty let down. Our mixers provide us with the means to produce bread and pasta in a small business. In my company, we have been using a KitchenAid artisan for years. We decided we should upgrade to something that would be more reliable and allow us to increase The purchase of the computer was made in February of this year, after we did a lot of research. I lost it two weeks ago in the middle of the week The production process. A new model was sent to us, and after four uses it died. A unit like this is not intended to be used in a commercial environment. After I contacted KitchenAid after the second unit failed, I found out that the unit actually is not meant to work with standard KitchenAid attachments, despite the fact that the production info sheet indicates that the attachment hub fits all KitchenAid attachments. Aside from that, no commercial attachments are An employee on the phone said that this might be to blame for the death of the unit. The unit I received did not have a sticker that instructed its users not to use the standard attachments, even though I had been informed that the units ship with stickers. This is contrary to what the unit manufacturer has stated and what the user manual has also stated. The information online says that the unit fits all KitchenAid attachments, so we definitely would have looked for a different and more suitable unit if that information had not been available before we spent $700 plus In addition, the menu of the unit shows that it should not be used on more than 2 speeds for dough hooks when making bread. During my phone call with a KitchenAid representative, I also learned that you should not knead dough for longer than three minutes That machine should be run for at least 7 minutes, and that you should not stop it mid-run Then knead it. As I mentioned above, I wish this information had been kept more upfront and I could have selected a unit more suitable for us. In spite of this, this information is not included in the product description, user manual, or website. The instructions for use can neither be used at home nor in a commercial setting, and, quite frankly, KitchenAid misrepresents the unit's capabilities. It is my sincerest recommendation that individuals considering this unit consider another choice. It's clear that this unit is not created for a business environment, and it appears that KitchenAid is still perfecting The fact that I've already had one die near the end of 7 months and another in less than a week, makes me regret purchasing this product. There is still an Artisan model that still operates, but the Commercial models present the unit in a disingenuous manner. I'm also cautious when it comes to online reviews as a restaurant owner. As a result of the backlash and misrepresentations, I thought this was the best way to express the importance and legitimacy of bringing these matters to the attention of Kitchenaid in my first ever online review.

Lucille Moyer

| May 13, 2021

Did you know that you could get wooden toys without plastic or rubber parts inside? Did you know that grandparents would pass them down to their grandchildren? After a break from that, they started making mixers of lower quality in the late There is an air of "old fashion craftsmanship" about this mixer. In addition, the all metal gear box means that you won't need to replace the plastic gears any time soon. The next thing I noticed was the noise level. It's considerably quieter than my previous 4s. This is a flip-top model in 5qt. Despite being mentioned that the machine shakes by a previous poster, I just made a big batch of bread (16 cups of flour) and there was little movement from the mixer). From the 1990s to the present The moving part of the mixers of the 2000s had a silver ring around it. It is here that oil would leak out and ruin your bread. The gear box of this machine does not contain that ring, it has been sealed. I also dislike that it doesn't have a spring at the place where you attach part (my old one also leaked oil there). In addition to that, you are able to put all the parts that get dirty straight into the dishwasher as they are stainless steel, not this A few things to keep in mind The box contains a rectangular object with a weird shape. As I didn't see it mentioned in the manual, I contacted the manufacturer who told me it is a chute to add ingredients while a protective cage is in place.

Dylan Stone

| May 07, 2021

As a matter of fact, the bowl is extremely large. It is easy to fit four 1s on my desk. The weight of 5lb of bread or the amount of cookies in a triple batch. It is safe to assume that a mixer that is designed for commercial or large batch use will be able to make approximately fifty average sized cookies at one time (measured with I have done larger batches of cookies and, while it does not cause any problems for the mixer, the mixer bowl does overflow. In accordance with your description, I'm pretty sure the seven-quart bowl will fit this mixer, and a separate bowl/whisk set for whipping cream or beating egg whites is available for smaller jobs, as well. Nevertheless, orange is not exactly a color that fits in well with most kitchens, so I do understand the need for the power cord. Our gray granite countertops stand out against the very long faucet, which is nice. I have never seen a machine like this before. As it does not slide under our upper cabinets, it will fit under them if I tilt it and then bring it upright once it is under them. This is because it is a lift bowl style rather than a tilt head and can be used this way with no

One of the things I like most about this mixer is it has a soft start. My artisan mixer would dump flour all over, but this mixer starts slowly enough not to create The motor changes speeds softly, even with black cabinets. I have never had to clean it up due to flour dust. After bumping the slider unexpectedly you have a moment to think about it or put it back, when you bump it again it won't go It works as it should, including the paddle and dough hook. My previous mixer had a small hook that got lost very quickly and I upgraded to a spiral hook from the artisan mixer (the mixer I replaced). It is great to use the whisk. Making meringue with it is fast and easy. It works well to attach documents. With the apple sauce/tomato strainer attachment, I can quickly make applesauce from 50lbs worth of roasted apples. This was a good buy for me, in general. My first thought when I received it was that I had made a mistake and should have purchased the six quart. After using the 8 quart commercial version for a short while, I'm happy I have the extra capacity, power, and features it offers. Because it's made in the USA, we are guaranteed to enjoy it that much more.

Oakley Levine

| Feb 28, 2021