Keystone, KSTAT12-2C Energy Star 12,000 BTU 230V Through-the-Wall Air Conditioner with Follow Me LCD Remote Control, 14.500, White

Packaging is a disaster In the first unit, the packaging was a glorified paper box torn out of the corner and stuffed with items The dented surface. An easy exchange process with no hassles The shipping process is very fast. I received the second unit in better condition. It took a short time to install the unit, but there was no instructions or manual We plugged it in and there was no cold air coming out of it. When the temperature was 62°, I couldn't even hear the compressor turning on. It didn't seem to blow the air that was in the room, even though I tried everything to get it to blow. There is no point in wasting time with this air conditioner. The unit seems to be supplied by a lot of different manufacturers. Best Buy has the Frigidaire I want to buy.

Esmeralda Saunders

| Feb 21, 2021

After less than a week, my Frigidaire wall air conditioner stopped working! The unit was too heavy for me to drag to an authorized Frigidaire retailer. Due to the fact that my backup portable AC was being used in another room, I was pretty distressed. It was the first time I had heard of Keystone, but I did some research and found that its dimensions were very similar to the This model did not come in a higher BTU option, so I bought it hoping it would be sufficient. flat-roofed building. )
After letting the unit sit for 24 hours, I cleaned the oil and compressor fluids with the machine. A humid and hot day proved to be the true test. My AC has been running mostly every day for almost a week now since I turned it on. Everything seems to be going well. I have already had it for longer than I did my Frigidaire machine. Even though the temperature is set at 70, it feels quite cold outside. In order to put on a sweatshirt, my niece went to do so. There is an energy-saving setting that will shut off the unit when the temperature in the room reaches a certain degree. A new review will be posted about the longevity of the product. * addendum - A power outage occurred and after I returned home, the house was cold as it had automatically reset itself to the previous setting when power was restored 12 hours later! I believe it is pertinent to mention this feature since it is not described in the product description.

Israel Solomon

| Jun 10, 2021

A couple of inches of rain fell over 24 hours, we've got a weak breeze that can barely be felt past four inches, and barely any cooling. My search for the customer service number turned up nothing, even finding out who makes this piece of garbage was impossible. When I discover what I would like to replace it with I will send it back. The temperature is rising and it is getting miserable.

Lacey Petersen

| Jun 19, 2021

In Idaho, we had a record heat wave recently, which had us using this unit for just one week. In three consecutive days, the number of participants topped 120. The blower stopped blowing hot air when the outside temperature went over 106 degrees. During the cold spell, it began blowing cold air again when it dropped below 106 degrees Fahrenheit. The unit was not designed to handle over 106, according to the user's manual, which I found while researching the problem. This information wasn't available to us prior to purchase, of course. Is there any evidence that this didn't get.

Zaniyah Monroe

| Jan 29, 2021

During the first season (three months) of this game, the internal computer failed. Once that is done, it is only I have plugged it in and it goes into fan mode, none of the buttons work (even the power button does nothing). This is junk.

Audrey Snow

| Oct 26, 2020

There is a problem with the thermostat. This thermostat will serve to kick in when the temperature is about eight degrees higher than it is programmed to be (we have other temperature devices in the room) and then cool to eight degrees colder. Manual activation and deactivation of the system is the only option. Even though the thermostat of our 10 year old unit died on the day it died, it was much better than that on the day before. There is also a lot of noise. Compared to our previous unit, this one is louder.

Eve Rocha

| Dec 13, 2020

It might be a bit heavy to install this size of air conditioner, so you may need a little help. This unit is somewhat noisier than our smaller window units, but about what you would expect of a unit of this size. The controls are easy to operate and the remote is intuitive.

Analia Lambert

| Aug 29, 2020