weBoost Home MultiRoom - Cell Phone Signal Booster | Boosts 4G LTE & 5G up to 5,000 sq ft for all U.S. Carriers - Verizon, AT&T, T-Mobile & more | Made in the U.S. | FCC Approved (model 470144)

This is a fantastic device. With this device, I went from having no service to having four out of five bars of service. However, there are two things you must know in order to achieve that level of performance, so I will tell you those two things first, followed by a how-to guide. for a description of how I set up mine. 1) Determine which bands the booster will boost and compare them to the bands used by your cell phone provider (and your specific cell phone). Different boosters for various bands and carriers are sold by WeBoost (and others). It would appear to be self-evident - However, if this booster does not boost the band(s) you require, you will receive no benefit (as stated by the negative reviewers). 2) The antenna is DIRECTIONAL, which means it must be pointed in the direction of the tower(s) you intend to use. If you don't, it can have a significant impact on how well (or how poorly) it works. br>br>How-to- to (or how to) Did): Before I placed my order, I did the following: br>br> I used a free Android app called "Network Cell Info Lite" (there are others that do the same thing) that told me 1) which bands my phone was using and 2) which direction the towers were from my current location. I climbed up a ladder with the app installed on my phone until I finally got a signal (there was no signal on the ground, so climbing the ladder was necessary). I was about 15 feet off the ground when I - With 110dbm of signal, I discovered that the phone would switch between bands 5 and 13. I double-checked and found that this booster does both, so I placed my order. I also double-checked, and it showed me the towers' locations, which were both north and east of where I was. I unpacked the WeBoost and read the instructions when it arrived (along with a $18 Wilson mast I purchased to mount it to the side of my barn). I mounted the antenna on the side of the barn, about 18 feet off the ground, and pointed it roughly in the direction of the towers, which I knew from my pre-installation research. I then followed the directions to run the cables and set up the booster and the inside antenna. br>br>I turned everything on and was disappointed to receive no signal boost; I pulled out the app again and checked the location of the towers, only to discover that I had the antenna pointed about 20 degrees in the wrong direction. br> Upon closer inspection, I discovered that I was also 15 degrees off on the horizontal axis. That's what I get for 'looking it over with my eyes closed. ' I went back up the ladder with the phone in hand, and this time it took me about a minute to get everything lined up. 2 degrees of 'perfection' (at least according to the location of the towers as reported by the phone). OH SNAP, THAT WORKED! br>br>OH SNAP, THAT WORKED! When I stood in the exact same spot(s) where I previously had no signal at all (no 3g, no 4g, not even 1x), the light on the booster unit changed from red to green, and I discovered I had 4 out of 5 bars of 4G signal. This unit has a higher level of boost (covers more area) than most, and I find that my phone works anywhere within about 100 feet of the inside antenna that re-transmits the signal. br>br>This specific unit worked fantastically, download speeds were great, etc. br>br>This unit has a higher level of boost (covers more area) than most, and I find that my phone works anywhere within about 100 feet of the inside antenna that re-transmits the signal Boosts the signal and sends it out. br>br>So, to summarize - Because the antenna is directional, you'll want to make sure it's perfectly aligned with the tower you want to boost from, and you'll need a booster that supports the band(s) your phone or provider uses. This thing is fantastic if you can do those two things. If you can't do those two things, you're going to have a bad time with this booster (and probably any booster, because they all work on the same principles). br>br>I hope this information is useful.

Joaquin Lowery

| Feb 21, 2021

20% ! I wanted to find a cell booster system that would improve my cell service, so I went with Amazon because of their product support and return policy. In my area, the system did not work, and the cell signal is still too weak to justify keeping a $550 product that does not help. I kept all of the packaging and returned it in a timely manner. THEN, much to my surprise, a $110 restocking fee is imposed. I hadn't expected that. I'm not pleased with myself.

Ellis Carey

| Sep 06, 2021

My home is in a rural area with poor cell service. It took me ten minutes to get to the nearest LTE tower. 5 miles away, on the other side of a hill, through dense evergreens. I was tired of picking up the phone and trying to decipher my jumbled conversation before it hung up. I'd have to get in my truck and drive 5 miles down the road to try again if the call was critical. I experimented with network extenders and found that they were ineffective. I can't say how disappointed I am with network extenders. I really wish I had installed WeBoost years ago and saved the money I would have spent on network extenders. br>The setup is straightforward; it is not simple, but it is not quantum physics. It takes forethought, a little elbow grease, and a lot of patience. I can't emphasize the importance of patience enough! From my attic to my basement, I was fortunate enough to have an open RG6 cable. The entire installation was sped up as a result of this. On the first day, I connected all of the wires and tested the indoor and outdoor antennas. I had already noticed a difference in the quality of the signal. The following day, I placed the outdoor and indoor antennas in their permanent locations. On the third day, I slowly moved the external antenna, degree by degree, with the assistance of a friend, until I got the desired signal. I was fortunate that another reviewer had mentioned that even minor changes could make a significant difference, and he was correct. I had 2 to 3 bars and would have been satisfied with that, but I persevered, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience, patience It's night and day, everyone agrees. Now I'm not bothered about answering my phone. I am extremely pleased with my purchase; it was well worth the money.

Brooks Barron

| Jun 17, 2021

The following week, I got it and put it in. On the 20th of April, there was a power outage. When the power was restored, there was no light. When I called, I got a message. On 09/05/20, I tried again to leave a message, but your answering machine would not accept it. On 09/07/20, I submitted a Replacement Request and talked to Maria about it. Maria assumed that replacing the power cord would solve the issue. Would send a new power cord that was in stock and expected to arrive in 4 - 6 weeks. 5 days. Then, on 09/14/20, I called Brandon and spoke with him - I spoke with Glen on 09/16/20 about a backordered power cord. I couldn't find an address to send a new power cord to because I didn't have one on file. Finally, I got TWO power cords, neither of which fixed the problem. On the 21st of September, I spoke with April about a new unit - She'd send an RMA via email, which would take two days. RMA was used to return the unit as well as the old power cable. The unit in question would arrive in three to five days. After receiving the old unit, it will take 6 days for it to be replaced. Deb was reached at 11 a. m. on September 28th, 20. 10 am. On the 28th of September, I received the old unit. On 09/30/20, I had a conversation with Stephen - The unit would be shipped the following day, and tracking would be available by calling. Stephen spoke with a supervisor, who informed him that a replacement unit was in stock. The next day, 10/01/20, at 3:00 p. m. , I spoke with Greg. 12 pm - out of stock and won't be able to get any for another 7 days - 10 days. To say you're angry, frustrated, and disgusted with your company is an understatement. What's the point of playing cat and mouse? Your customer service is truly appalling! Please don't ask if I'd recommend you to any of my friends or neighbors. You have flatly lied to us, and you are not being held accountable for your service. Every time I speak with a different person - "I'm not sure what the other person said," they say. Your customer service falls far short of what a Customer Service Department should be known for.

Banks Erickson

| Oct 06, 2021