Security Chain Company ZT948 Super Z Dual and Triple Heavy Duty Truck Tire Traction Chain with QuikDraw Tensioning - Pack of 1
Score By Feature
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OveReview Final Score
Product Description
Questions & Answers
There was only one chain in the initial shipment. Customer service at Amazon agreed with me that there should be two of them. I believe the main reason they agreed was because the shipping weight was listed as 60 pounds, but my shipment only weighed 30 pounds. I also told them that one chain was useless, and that the manufacturer, SCC, lists the sales unit as one pair with a weight of 55 lbs.
Selected User Reviews For Security Chain Company ZT948 Super Z Dual and Triple Heavy Duty Truck Tire Traction Chain with QuikDraw Tensioning - Pack of 1
Useless. There should be two of them. Before placing my order, I double-checked with the manufacturer, Security Chain Company, to ensure I was getting the right one. According to them, the price per pair should be $269. The ordering unit for this model is a pair, with a weight of 55 lbs/pair according to SCC. br>br>After factoring in packaging weight, Amazon lists the shipping weight as 60 lbs. When I received the shipment, there was only one chain, which was useless. The person weighed around 30 pounds. br>br>I contacted Amazon customer service, and the representative agreed with me that it was a mistake and that I should have received a pair, but he was unable to send me another single one. He stated that I must return the first one and that a pair would be sent to me. I got an e-mail from him. The new order arrived in the mail, but it still says one piece. br>br>I'm not sure what I'll get on the second order, and he said it'll take over a month because this item has been put on hold due to other customers' ordering issues. He figured it was most likely the same issue I was having. Instead of a pair, I got a single. I'd have a lot more faith in Amazon if they sent me a properly worded order confirmation that stated unequivocally that I'd be receiving a pair. br>br>I gave it a one-star rating in the hopes of catching someone's eye. The chains are of good quality, in my opinion. On my pickup truck, I've used smaller ones that worked well and were simple to install. I would give Amazon a five if they could fix the quantity per order issue.
JohnC.
I would have given it five stars if I had been able to test the product in a real-world situation, such as crossing a mountain pass, with no issues with the cables working as intended. br>br>While the first one was a little tricky to install, the second one was a breeze. When I'm lying in the cold, wet snow, I'm not sure how quickly they'll adhere. br>br>I'm hoping I won't have to use the cables any time soon. These are for PEACE OF MIND "Just in case. ".