Galanz Built GLR16FS2K16 3 French Door Refrigerator with Bottom Freezer & Installed Ice Maker 16 Cu Ft, True Stainless Steel

We will never repeat this. The 7/2021 year will never be repeated. Part of the top part worked in May and June. Despite multiple attempts to cool down the freezer, it never did. was the last month that the top portion cooled below 40 degrees. Throughout the past month, I called Galanz numerous times for service requests. I didn't think to ask for a ticket number, as they know my name, number, and address, which are all tied to my Calling their overflow call center results in the overflow call center answering your The customer service center will contact you right away if there is a problem with your call. If you miss their call, you will have to call again to get in line again. It never occurred to me to speak to anyone on a call We'll all be there for you. That's what they say. No matter how much you would like to ignore this, as an adult leaving a job where you can't be attached to your phone isn't an option. It has finally come to this They say they are unable to assist me anymore. I called service, but they told me it was a lost cause for the roller coaster. The following is what Galanz mails me when I telephone her back - "call Galanz back, ma'am" Put the plug in a bag, take off the serial number stickers, any stickers, and mail it only by USPS. The following year is Upon having paid for your purchase in full, you will be issued a check for the amount less taxes in 10 weeks. I will dispose of the machine at my cost. "

I have no fridge for 8 days. How long is it going to take? It is not insurable and I have to pay for its disposal and no refunds on taxes or warranty costs? Assurant will not assist because it is a less than one year old product. My recommendation to anyone is not a good one! My favorite part of it is the sleek look. It's great that the freezer is on the bottom, with doors on the side. There are tiny caster/wheels on this that I hope will be durable and won't damage my hardwood The only thing that I need are a couple of tiny screws to tighten the handle, which are hidden inside of the handle. Amazon apologized and tried to say that they would send a brand new refrigerator to me. In the fridge packaging there is no need for anything like this. I left a message while I was on the phone. The call was never returned.

Diego Maynard

| May 26, 2021

It seems like it would be a good fit for our family of three. Having a modern feature coupled with the ability to fit into an older kitchen is nice. The parts seem to be in place and it runs quietly. Thought that was odd to receive the invoice with the wrong address.

Gerald Huynh

| Jun 09, 2021

So far so good! I haven't been on it that long, but my experience has been positive.

Bristol Rangel

| Mar 13, 2021

I am pleased with the performance of the refrigerator I don't like the cosmetic aspect of things.

Jaycee Buck

| May 09, 2021

The item is not cold, so it needs to be returned.

Aryan Ball

| Apr 02, 2021